Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect
your information.

Last updated: March 2024

Introduction

Asto Global ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and company information
  • Product specifications and sourcing requirements
  • Business information and communication preferences
  • Payment information and transaction details
  • Correspondence and feedback you provide to us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and click data
  • Referring website and search terms used
  • Device information and mobile network information

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • Process your sourcing requests
  • Connect you with suppliers
  • Provide customer support
  • Manage your account

Communication

  • Send service updates
  • Respond to inquiries
  • Send marketing materials
  • Provide industry insights

Improvement

  • Analyze website usage
  • Improve our services
  • Develop new features
  • Enhance user experience

Legal Compliance

  • Comply with legal obligations
  • Prevent fraud and abuse
  • Protect our rights
  • Resolve disputes
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Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following
circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and
conducting our business.

Business Partners

We may share information with verified suppliers and manufacturers to fulfill your sourcing requests.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal
information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request access to your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Portability

Request transfer of your information

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

International Data Transfers

As we operate globally and work with suppliers in China and other countries, your information may be
transferred to and processed in countries other than your own. We ensure that such transfers comply with
applicable data protection laws and implement appropriate safeguards to protect your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy,
comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your
information, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will
notify you of any material changes by posting the updated policy on our website and updating the "Last updated"
date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@astoglobal.com

Phone: +86 138 0013 8000

Address: Guangzhou, China